Careers

Data Cleansing Specialist

 

IMA is recognized as a global leader in Material Master Data Management specializing in services related to Data Collection, Data Cleansing, Data Classification, and Data Governance. For over 30 years IMA has worked with the world's most recognized brands spanning all industry segments. As pioneers in Material Master Data Management IMA continues to grow and differentiate itself by way of software development and unmatched service flexibility.

 

The Opportunity

 

IMA is looking to fill the position of Data Cleansing Specialist. Join the winning IMA team!


 

Job Description

 

The Data Cleansing Specialist will work with material master data to analyze, standardize, and enhance data records according to a pre-defined standard to ensure maximum consistency and accuracy. Interacting daily with the Project and Catalogue Manager will foster an environment of open communication where daily inquiries and problems can be resolved in an efficient manner. Encouraging a team mentality with co-workers ensures we maintain a team environment at IMA. Our Specialist will set personal goals to increase efficiency and produce quality work for both the individual and the team.


 

Key Responsibilities

  • Follow pre-defined project standards: These will be outlined by the Project Manager/Catalog Manager

  • Monitor daily output:  The specialist is required to meet daily and weekly goals as established by the Project or Catalogue Manager

  • Time Management: Allocation between analyzing, cleansing and research is paramount in order to produce efficient quality work

  • Ability to adapt to feedback: Working with our Quality Control Team a daily review of completed items will identify areas where accuracy and efficient can be improved

  • Effective Communication – Daily communication with the Project or Catalogue Manager and other team members is imperative to maximize efficiency while being collaboratively involved in problem-solving.

  • Ownership – Ability to take pride in your completed work while identifying areas for self-improvement.  Seeking out additional support or training as required will ensure continued success.

  • Over-time – Availability for additional hours as needed in order to complete projects on time.

 

Note: This job description does not imply that the above functions are the only tasks that may be performed. Additional instructions/training should be expected with potential to assume roles and perform other job-related tasks as directed by Project or Catalogue Managers.

 

What are you bringing to IMA?

  • Positive attitude! The ability to be open minded, innovative and inquisitive

  • Highly organized self-starter

  • Skilled in data visualization and analytics

  • Strong communication skills combined with active listening

  • Ability to contribute ideas to improve business processes and efficiency

  • Ability to manage time effectively, pay attention to detail, and follow instructions

  • A passion for understanding data analytics with the ability to thrive in a collaborative, empowered, team environment

 

Qualifications:

 

Necessary

  • High School Diploma

  • Proficient computer skills

  • Previous data entry or data cleansing experience (minimum 2 years)

 

Nice to have

  • Data Analysis, Data Management, Data Mining

  • Post Secondary Education

  • Industrial Spares Parts knowledge

  • IT and computer maintenance experience

  • Bilingual or Multilingual - Ability to speak, read, and write multiple languages

 

What can IMA do for you?

  • Competitive salary

  • Remote work environment

  • Benefit package

  • Opportunity for Travel

  • Advancement in a globally growing company

  • Continuous support from the IMA team

Sales Support Specialist

 

Who We Are

 

IMA Ltd. is in the Material Master Data solutions market. We live and breathe manufacturing data and we have been doing so for over 30 years. So, what does IMA do? Well, for starters, we help fortune 500 and fortune 100 companies from around the world govern, organize, and enhance their manufacturing part data. As pioneers in MRO data cleansing IMA continues to grow and differentiate itself in the marketplace through software development and unmatched service flexibility.

IMA cleans and improves a customer’s existing material master data leveraging the human element combined with software automation. We then provide a SaaS platform called uManage Pro to maintain the customer's data integrity. We are looking for a talented Sales Support Specialist to work with our experienced and dynamic sales team.

The Opportunity

 

IMA is currently looking to fill the position of Sales Support Specialist. Join the winning IMA team!

 

Job Description

 

We are seeking a talented Sales Support Specialist to support our sales team. Reporting to the Vice President of Sales your daily interactions will assist IMA Ltd. by improving our sales process and productivity. You should expect to use your skills to troubleshoot, problem solve, resolve, and conquer daily inquiries. You will be a prominent contributor to an exceptional internal and external Customer Experience.

 

Our ideal candidate is goal-oriented and has knowledge of best-in-class sales and customer service practices. If you have exceptional organizational skills and draw energy from being part of a team, we would like to meet with you!

 

Responsibilities:

 

  • Support the sales team with daily activities to ensure an exceptional Customer Experience

  • Set up and monitor effective and efficient work processes for continued improvement in the Sales Cycle

  • Further enhance the lead generation strategy  

  • Vet new customer inquiries and opportunities

  • Generate proposals and contracts as required

  • Contribute and assist with the enhancement of the RFI/RFP response process

  • Assist with the transition of legacy data governance customers to the newly developed SaaS platform   

  • Present and demonstrate our data governance solutions

  • Support the onboarding of new data governance customers

  • Support and assist with Marketing strategies including document/content design and creation

  • Manage and maintain relationships with new and existing customers

  • Communicate daily with operations and the project/data governance teams  

 

Note: This job description does not imply that the above outlined are the only responsibilities that may be performed. This position has the potential to evolve into a more senior role very quickly based on employee’s performance and busines demand.

 

Requirements:

 

  • Positive attitude! Open minded, innovative, and inquisitive

  • Highly organized self-starter

  • Strong communication skills

  • Active listening a must

  • Proficiency with MS Office Suite, particularly Excel, PowerPoint, and Word

  • Ability to contribute ideas to improve business process and efficiency

  • Ability to manage time effectively, pay attention to detail and follow instructions

  • Analytical and multitasking expertise

  • In-depth understanding of sales principles and customer service practices

  • Team Player

  • Willingness for potential travel

 

Experience & Education:

 

  • College/University degree or equivalent work experience

  • Prior marketing experience

  • Industrial Spare Parts knowledge is an asset

 

IMA offers you:

 

  • Competitive salary

  • Remote: work-from-home environment

  • Benefit package

  • Opportunity for advancement

  • Continuous support from the IMA team

IMA is an equal opportunity employer, committed to supporting a culture of diversity and accessibility across the organization. All qualified applicants will receive consideration for employment without regard to race, colour, religion, or belief, social or ethnic origin, gender, sexual orientation, national origin, disability, or age.

Apply by sending your resume to Rob Hoffer, Vice President of Sales rob.hoffer@imaltd.com

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